FAQ's

Where are you located?

Auckland, New Zealand.

 

What is the product made of?

All our beach bucket sets are made from 100% non-toxic food grade Silicone and are BPA and Phthalates free. Completely safe for your little ones with no nasties, as well as being super soft and durable.

 

How do I care for my silicone bucket?

Simply give it a quick rinse under cold water after a day at the beach and leave to air dry - easy peasy!

 

Where do you ship to?

We deliver New Zealand wide.

 

What are the shipping options?

Standard Shipping is a flat rate of $3.99 NZ wide, so no hidden surprises at checkout. 

 

We also offer FREE local delivery for some Auckland suburbs. Once you enter your postcode at checkout, this will appear as an option if you are eligible. Please then select 'Local Delivery'.

 

When will my order be dispatched?

Orders will be dispatched within 24-48hrs.

 

How do I make changes to an order I’ve already placed?

Please email info@missandmaster.co.nz and we will do our best to change it for you, as long as the order hasn't already been sent.

 

How do I contact your company if my question isn’t answered here?

Please reach out to info@missandmaster.co.nz or send us a message via Instagram or Facebook.